Presents

2nd Summit on

India is among the top most emerging markets for organized retail. Various industry projections expect the share of organized retail to grow from 4% to 10% by 2010.

This summit will provide a platform for exchange of meaningful discussion between various players in the Retail industry in India. It will bring together practicing managers in the various critical Retail functions – Supply chain, IT, HR, Operations, Customer Care etc. This group of people and the respective business heads, CEO’s and Managing Directors will provide an insight in the best  practices, as well as some pitfalls that can be expected and thereby avoided by Retailers.

Provide a common ground, for exchange of  potential  winning  practices in the emerging Retail environment in India. This summit will work under the paradox, that since this is a new domain in India, almost every player is new, and hence groping to find the right solutions. It is with discussions, and exchange of ideas, that more clarity will emerge.

It will bring in a perspective from current senior stake holders in the field – the company managements, the vendors who are looking to serve this emerging sector, and the executives who are looking to make a career in Retail.  It will bring together expertise from all areas of Retail – Supply Chain, Merchandising, Locations, IT, HRM, Customer service etc. All participants should be able to go, with a feeling of deeper understanding of their environment, opportunities and ideas.

• MD’s, CEO’s who are running retail or retail related organizations
• Vendors in the fields of IT solutions, Real estate, SCM, Products, services, warehousing and Logistics etc
• Consultants who offer their expertise in training, recruitment, strategy, store designs, consumer programs, IT, Marketing etc
• Mid level managers from FMCG, Telecom, Services and Retail who are looking to better understand certain companies, and also to improve their own Retail skills.
• Academia who are engaged in related research on related subjects.
• Students who are keen to make a decision on Retail as a career, and are looking for first hand interaction.

• Emergence of India as a Retail Destination
• Best strategies for planning the right locations
• How  to attract and retain talent – Increasing role of HR in Organised Retail
• Best practices in Supply Chain Management in India
• How IT can be the critical difference between ‘success’ and ‘failure’ for Retailers
• Specialty Retail – Has its time come?

• Clear understanding of what it takes to succeed in the Retail wars in India. How can the opportunities be converted into commercial success.
• How best to plan for the real estate requirements of a growing retail business? What strategies and long term planning should be done to maximize ROI.
• Various ways in which organizations retain their best staff, and keep them happy and purposefully engaged.
• What are the various options in supply chain that are there; what tools can be utilized to make it more efficient and low cost.
• Do I need to go in for an ERP? At what stage is IT scalability critical. What are the various options available in IT.
• What are the emerging trends and formats that could be seen in the future in India.

• Presentation of background paper and discussion by key speakers in each session.
• Case/ Incident/Video illustrations and experience sharing presentations.
• Question & Answers in each session
• One-to-one interactions during tea breaks and lunch.

Rs 25,000/- ( Sponsors will be entitled to nominate up to 3 complimentary delegates for the programme).The Sponsorship will also be duly acknowledged at the venue.

Please make cheque/draft payable to Delhi Management Association and send it alongwith this form to:

Rajan Pandhi,
Deputy Director,
Delhi Management Association
India Habitat Centre,
Core 6A, 1st Floor, Lodi Road,
New Delhi - 110 003
Phone: 9810877615 (M), 24629555, 24649552 Fax: 24649553
E mail:dmadelhi@sify.comor dmadelhi@ndb.vsnl.net.in
Website: dmadelhi.org

(Please photocopy this form in case of more than 3 delegates)